Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get In Touch With Us
We Are Here to Assist You with Your Art and Book Inquiries
Contact Us for Inquiries
We value your feedback and inquiries. Please feel free to reach out to us for any questions or support you may need. Our team is here to assist you with any information regarding our art and book offerings. You can contact us through the form below or via email. We look forward to hearing from you!
Key Points to Note
- Our support team is available 24/7 to assist you with any inquiries you may have regarding our products.
- We aim to respond to all inquiries within 24 hours to ensure you receive timely assistance.
